Store Policy

Customer Care

We’re here to help and want you to feel confident shopping with us. If you have any questions about our products, orders, or shipping, our customer care team is always happy to assist.

How to Contact Us

For support or inquiries, please reach out to us via email and we’ll get back to you as soon as possible. We aim to respond to all messages within 24–48 business hours.

Order Support

If you have questions about your order, including shipping status or delivery updates, please contact us with your order number so we can assist you quickly.

Product Questions

Have questions about our woven blankets, sizing, or care instructions? We’re happy to help you find the right fit or provide additional details.

Our Commitment

Customer satisfaction is important to us. We’re committed to providing clear communication, reliable support, and a smooth shopping experience from start to finish.

Privacy & Safety

We value your privacy and are committed to protecting your personal information. Any information collected through this website is used solely to provide our services and fulfill customer orders.

Information We Collect

When you place an order or contact us, we may collect personal information such as your name, email address, shipping address, and payment details.

How Your Information Is Used

Your information is used to:

Process and deliver orders
Communicate order updates and customer support
Improve our website and services

We do not sell, trade, or share your personal information for marketing purposes.

Secure Payments

All payments are securely processed through trusted third-party payment providers. We do not store or have access to your full payment information at any time.

Data Protection

We take appropriate security measures to protect your personal data and prevent unauthorized access, disclosure, or misuse.

Third-Party Services

We may share necessary information with trusted service providers, such as payment processors and shipping carriers, strictly for order fulfillment and delivery purposes.

Customer Communication

After completing a purchase, we may contact you regarding order status, shipping updates, or customer support. You may unsubscribe from promotional communications at any time.

Privacy Commitment

Your privacy is important to us. If you have any questions or concerns regarding your personal data, please contact us and we will respond promptly.

Payment Methods

Credit / Debit Cards
Apple Pay
Google Pay